Case - Lundbeck

Blue Line delivered customised displays to global pharmaceutical company, Lundbeck.


H. Lundbeck A/S (commonly known simply as Lundbeck) is a Danish global pharmaceutical company engaged in the research and development, production, marketing, and sale of drugs for the treatment of disorders in the central nervous system (CNS), including depression, schizophrenia, Alzheimer’s disease, Parkinson’s disease, Huntington’s disease, epilepsy, and insomnia.

Headquartered in Copenhagen, Denmark, Lundbeck has international production facilities in Denmark, Italy, and France and affiliates or sales offices in 55 countries. Lundbeck employs around 5.000 people globally (as of 2017), and the company’s products are registered in more than 100 countries worldwide. The company’s turnover was 14.6 billions (DKK) in 2015.

Lundbeck: We have increased safety and efficiency

Customised displays to fulfil the demands of a highly specialised production

This is what Lundbeck asked for, and, in collaboration with Blue Line, this result was achieved. “I’m impressed,” says Jens Ole Petersen, divisional director at the pharmaceutical company.

At first glance, displays for use in production might sound like standard commercial products, but in order to be used at the Danish-based, global company, Lundbeck A/S, the demands are highly specialised.

“We have rooms where selected employees are permitted into the premises through sluices and clad in work garments that resemble spacesuits more than anything else – so the demands on the environment and the amount of particles in the air is extremely strict, and the equipment must thus be highly specialised,” explains Jens Ole Petersen, divisional director for the Technical Facility Service department at Lundbeck in Valby, Copenhagen.

When stainless steel starts to rust

The pharmaceutical company was on the lookout for hardened keyboards and displays able to handle harsh cleaning products and resistant to being wiped down with extreme purified water, which can make ordinary stainless steel rust. They found this at Blue Line.

“In the different production rooms, there are now a monitor and a keyboard and, far away from them, the server. The operators use the system as a kind of production report, and this provides an electronic menu of all the processes from start to finish in the order they follow,” says Jens Ole Petersen.

Previously, operators wrote details into logbooks by hand, a lengthy and error-prone process.

Mistakes discovered immediately

“Any deviations are now discovered immediately, and we have increased safety and efficiency,” says the divisional director, who is pleased with the partnership with Blue Line.

“I’m impressed. We’ve met a company that quality assures the products. They have listened intensively to our requirements. They came up with various suggestions, and they didn’t give up, until the results met our special needs.”